The main purpose of this department is to manage the financial affairs of Council by formulating the vision of Council into policies and ensuring these are executed in a sound and professional manner. The department consists of the following divisions/sections:

1. Revenue Management and Customer Service

Management and control of Council’s revenue collection, customer service and water meter reading.

2. Banking

Manages and controls Council‘s bank accounts, handles direct banking, proof of payment, and customer queries.

3. Accounts Payable

Responsible for payment of creditors, sundry payments, contractual creditors, and controlling Council’s value-added tax, as well as handling the Insurance portfolio.

4. Stores

Procurement of assets, goods, and services in line with Council’s policy and effective stock control.

5. Administration and Properties

- Manage and maintain valuation roll, issue clearance certificates, process and mail consumer accounts.
- Manage outstanding consumer accounts and collect bad debts according to Council’s policies.
- Coordinate debt management, water connections/disconnections, and liaise with attorneys for collections.